Lenskart Off Campus Drive for IT Support

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About Company:

Lenskart is an Indian eyewear company that was founded in 2010 by Peyush Bansal. It is headquartered in Faridabad, Haryana, India. The company primarily sells eyeglasses, sunglasses, contact lenses, and other eyewear accessories through its online store as well as brick-and-mortar stores across India.

Lenskart has been successful in the Indian market, and it claims to be the largest online eyewear retailer in India with over 7 million customers. The company has a wide range of products and brands, including their own private label, John Jacobs, Vincent Chase, and Ray-Ban, among others.

Lenskart has been successful in its growth strategy, expanding its presence to more than 800 stores across over 175 cities in India. The company has also raised significant amounts of funding, with investors such as SoftBank, TPG Growth, and IFC (World Bank Group) among others.

Lenskart is known for its innovative and customer-centric approach, such as its 3D virtual try-on feature that allows customers to virtually try on glasses using their smartphone or computer. The company has also been recognized for its corporate social responsibility initiatives, such as its “Eye-Donation” program to promote eye donation in India.

Job description

Desktop Support – Job Description:

As an IT technical support officer, you’ll install and configure computer systems, diagnose hardware and software faults and solve technical and application problems, either over the phone or in person. You’ll cover one or more areas of expertise, depending on the size of the organization.

Lenskart Off Campus Drive

  • Company name: Lenskart
  • Website: lenskart.com
  • Job Position: IT Support
  • Location: Gurugram
  • Job Type: Full time
  • Experience: Freshers
  • Qualification: Any Graduation
  • Batch: 2019/ 2020/ 2021/ 2022/ 2023
  • Salary: Up to 4 LPA (Expected)

Job requirements

Responsibilities and duties

  • Monitoring and maintaining computer systems and networks.
  • Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
  • Responding in a timely manner to service issues and requests
  • Providing technical support across the company (this may be in person or over the phone)
  • Setting up accounts for new users.
  • Repairing and replacing equipment as necessary
  • Maintain and Resolve issues on LAN/WAN, VPN, biometric, AV systems connections.
  • Coordinate with vendors to resolve technical problems with desktop/Laptop computing equipment and software.
  • Support in testing and deployment of new applications and systems.
  • Address user tickets regarding hardware, software and networking.
  • Conduct remote troubleshooting.
  • Organize and file documentation pertaining to warranties and instructional guides for computer hardware.

DisclaimerWe cannot promise that the information on this page is totally correct (We only post the expected batches and salary)

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